--- title: About Billing Alerts description: Couchbase Capella billing alerts notify you about important information related to your usage and billing for operational clusters. pubDate: 2026-08-17T09:53:44.266Z antora: editUrl: https://github.com/couchbase/docs-capella/edit/main/modules/billing/pages/about-billing-alerts.adoc xref: xref:cloud:billing:about-billing-alerts.adoc[] --- [Consult the llms.txt file for a full list of contents](/llms.txt) [View original HTML](/cloud/billing/about-billing-alerts.html) # About Billing Alerts > Couchbase Capella billing alerts notify you about important information related to your usage and billing for operational clusters. When you [upgrade your account with a prepaid credit purchase](upgrade-account.md) or purchase additional prepaid credits for your organization, Capella automatically creates [\[default-alerts\]](#default-alerts). You can also [create and manage your own custom alerts](manage-billing-alerts.md). > [!NOTE] > Alert timing > > Alerts can be delayed by up to a day after usage meets alerting conditions. ## [](#default-billing-alerts)Default Billing Alerts Capella automatically creates default billing alerts when you [upgrade your account with a prepaid credit purchase](upgrade-account.md) or purchase additional prepaid credits. Capella does not create default alerts if you: * Choose to use [pay-as-you-go](billing.md#pay-as-you-go-credits) for your usage. * Purchase Capella credits through your [cloud service provider](billing.md#marketplaces). * Upgrade your account by [adding a credit card](billing.md#credit-cards). These default billing alerts are sent to the [Organization Owner](../organizations/organization-user-roles.md#organization-role-organization-owner): | Alert Type | Condition | Description | | ----------------------------------------- | --------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | **Available credits go below** | <5% of purchased credit balance for each [Support Plan](billing.md#support-plans) | Capella will send an alert when the available pre-paid credit balance for any of your Support Plans is less than 5% of your total purchased credits for that plan. | | **Pay as you go usage exceeds threshold** | $10 of pay-as-you-go usage | Capella will send a daily alert if pay-as-you-go usage exceeds $10. | You can modify or delete these alerts at any time. ## [](#alert-conditions)Custom Alert Conditions The following conditions are available for creating custom billing alerts: | Condition | Description | | --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Available credits go below | Sends an alert when the available credits in a specific Capella plan go below a specific credit threshold. When you create an alert with the **Available credits go below** condition, you must also set a **Credit Threshold** and select one of the **Basic**, **Developer Pro**, or **Enterprise** plans. | | No available credits | Sends an alert when a specific plan runs out of available credits. When you create an alert with the **No available credits** condition, you must also select one of the **Basic**, **Developer Pro**, or **Enterprise** plans. | | Pay as you go usage goes above | Sends an alert when your organization's pay-as-you-go usage exceeds a specific amount either daily or monthly. When you create an alert with the **Pay as you go usage goes above** condition, you must also set an **On-demand Threshold** and select one of the **Daily** or **Monthly** frequencies. By default, when you add a credit card to your organization, Capella creates a **Pay as you go usage goes above** alert with an **On-demand Threshold** of $1000 on a **Monthly** frequency. | | Credit card payment processed | Sends an alert when a credit card payment has been processed for your organization's usage. This alert is created by default when you add a credit card to your organization. | | Credit card payment declined | Sends an alert when a credit card payment was declined. This alert is created by default when you add a credit card to your organization. | | Default credit card expiring soon | Sends an alert when the default credit card in your organization is going to expire within the next month and week, and on the following day. [Add a new credit card](manage-billing.md#add-saved-cc) or [update your card's expiration date](manage-billing.md#edit-saved-cc) to keep your organization's paid clusters and services. This alert is created by default when you add a credit card to your organization. | | Default credit card expired | Sends an alert when the default credit card in your organization has expired. [Add a new credit card](manage-billing.md#add-saved-cc) or [update your card's expiration date](manage-billing.md#edit-saved-cc) to keep your organization's paid clusters and services. This alert is created by default when you add a credit card to your organization. | ## [](#alert-recipients)Alert Recipients The following recipients are available for billing alerts: | Recipient | Description | | ---------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Organization Role | Sends an alert to all users with the [Organization Owner](../organizations/organization-user-roles.md#organization-role-organization-owner), [Project Creator](../organizations/organization-user-roles.md#organization-role-project-creator), or [Organization Member](../organizations/organization-user-roles.md#organization-role-member) role in your organization. You can choose multiple roles to receive the alert. | | User | Sends an alert to specific Capella users by email address. | | All Users in My Organization | Sends an alert to all current users in your organization. | ## [](#see-also)See Also * [Manage Billing Alerts](manage-billing-alerts.md) * [Manage Your Billing](billing.md) * [Manage Billing Information](manage-billing.md) * [View Capella Usage and Invoices](usage-invoices.md)