Please use the form below to provide your feedback. Because your feedback is valuable to us, the information you submit in this form is recorded in our issue tracking system (JIRA), which is publicly available. You can track the status of your feedback using the ticket number displayed in the dialog once you submit the form.

Feedback and support

    • Developer Preview
    March 23, 2025
    + 12

    Please use our official JIRA board to report any bugs and issues with the appropriate components. We also encourage you to use the Couchbase Forums for posting any questions or feedback that you might have.

    No official support is currently provided but best efforts will be made and we are keen to hear of any issues.

    Diagnostics

    All components of CMOS log their output to /logs/<component>.log inside the container. By default, they will also log to standard output, which you can access using docker logs, kubectl logs, or similar. This can be disabled by setting the environment variable LOG_TO_STDOUT to false when starting CMOS.

    Collecting Information

    If the CMOS web server is enabled, visit /collect-info.html to create a tar-ball of all CMOS logs and configuration. If you cannot access the web server or it is disabled, the same can be done by running /collect-information.sh in the container. The output will be saved to /tmp/support in the container. If the web server is enabled, it can also be accessed on /support.

    No redaction or sanitization is performed on the output, and it is likely that it will include passwords or other credentials. We recommend inspecting the generated output before uploading it to Couchbase for review.

    Reporting a Vulnerability

    Refer to the Couchbase security policy for full details.

    Please contact security@couchbase.com with details of any vulnerabilities found.